The reason for that is that Boxcryptor only accepts a connection when it is absolutely untampered with. When there is a problem with the connection due to installed security software, you have to add Boxcryptor as an exception.
Avoid and Dissolve Connection Problems Due to Security Software or Proxys You can always download the latest Boxcryptor version on our website. Please do not uncheck “Automatically check for Updates” in the settings, so we can assist you in keeping everything up and running.
Make sure to always update to the newest version right away. Now, you will be notified about any updates by a window in the middle of your desktop. Since many seem to overlook this, we decided to change our procedure. In previous Boxcryptor versions the update notification available appeared in a bubble in the right corner of your desktop. In case that there are changes in Microsoft Word, for example, we have to react with an update, because some operation might not even work anymore in the older Boxcryptor version. Using an outdated Boxcryptor version can cause problems, for example when our update is a reaction to a change at your cloud provider or at a third-party app. Using an Outdated Boxcryptor Version Can Cause Problems How to get Boxcryptor with all Your Files on a New Systemġ. How to Share an Encrypted File via USB Drive or an External Hard Drive How to Share Files Directly from Dropbox, OneDrive and Google Drive 4.1 Pro-tip for Business Users and Company Admins: Use Groups.How the Sharing Process Works – Best practices of encrypting and sharing a folder How to Save Files out of Third Party Programs such as Word
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